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HomeTraining › De-Mystifying the Compliance Manual & Its Impact on the Program Requirements

De-Mystifying the Compliance Manual & Its Impact on the Program Requirements

September 5 & 6, 2018 - Washington, DC
Training Details


In August 2017, HRSA issued the Health Center Program Compliance Manual, providing a streamlined and consolidated resource to assist Federally Qualified Health Centers in understanding and demonstrating compliance with their programmatic requirements. The Manual replaces prior guidance with one document that explains each requirement’s statutory and regulatory mandates (which collectively form the framework of every health center’s project) and incorporates a new approach to “everyday compliance” by addressing both the elements of compliance and documentation necessary for verification. In late December 2017, HRSA issued a new Site Visit Protocol, which aligns with the Manual and reflects a more objective assessment tool for use during both Operational Site Visits and on-site reviews for initial FQHC Look-Alike Designations.

Both the Manual and the Protocol are effective now! Is your health center prepared for the recent changes to compliance with HRSA requirements and the on-site assessment process? Have you reviewed the newest HRSA guidance with an eye towards shoring up your own operations and, as necessary, establishing your HRSA compliance work-plan? Specifically,

  • Do you have HRSA-compliant written agreements in place for in-scope services provided by contract and/or formal referral?
  • Are your providers appropriately credentialed and privileged and does your quality improvement system meet all current standards?
  • Have you fully implemented the sliding fee discount program requirements?
  • Have your billing and collection policies struck the balance between maximizing reimbursement and maintaining optimum access?
  • Is your financial management system sufficient for federal accountability purposes?
  • Is your Board of Directors exercising required authorities and meeting its composition requirements, and do you have documentation to verify compliance?

Join FTLF Partners Marcie Zakheim, Molly Evans and Ted Waters for this two-day hands-on training as they walk health centers through:

  • The chapters of the Compliance Manual, including the elements that comprise each chapter, the documentation required to verify compliance, and areas where health centers retain explicit discretion and flexibility;
  • Key differences between prior guidance and the Compliance Manual;
  • The new on-site evaluation tool - the Site Visit Protocol - including assessment methodologies designed for each element;
  • Updates to the Operational Site Visit (OSV) review process;
  • Key hotspots under the new guidance; and
  • Compliance tips from our presenters’ years of experience working first-hand with health centers.

For additional information and to register for this training, click here. 

Target Audience

  • Health Center Executive Staff
  • Clinical Leadership
  • Human Resources Staff

But all are welcome!

Learning Objectives

  • Understand the key differences between the prior guidance and the new manual and its impact on OSVs.
  • Understand the specific steps necessary to demonstrate compliance and areas where health centers retain discretion.
  • Learn which PINs and PALs have been replaced by the new manual and which current guidance is still effective.

Additional Information

  • Prerequisites: None 
  • Target Audience: Health Center Executive Staff, Clinical Leadership, and Human Resources Staff, but all are welcome.
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group-Live 

Feldesman Tucker Leifer Fidell is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website

For accommodation information and to register for this training, click here